Introduction to Trust & Safety
How did the industry of Trust & Safety develop? What role does Trust & Safety play within organizations and the larger tech ecosystem? What are the threats facing online platforms and their users across different types of platforms? These are the questions Goldberger will answer in this first introductory class. Read more >>>
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Misinformation
Disinformation, Misinformation, and Geopolitical Risk
This two-part session will tackle the complexities of disinformation, and provide an understanding of how false narratives are created, the threat actors behind them, and how they interplay with current events. We will discus how foreign and domestic actors use fake accounts, amplify content, and establish complex networks to Read more >>>
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Extremism
Terrorism and Extremism
Some of Trust & Safety’s most difficult tasks are dealing with the ugliest content on the web: building support for, creating, and disseminating content related to terrorism, extremism, hate speech, and violence. The recruitment of terrorists, promotion of white supremacy, and live streams of mass shootings are some real, Read more >>>
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CSAM
Child Abuse
In this session, we will focus on the online threats facing children, such as grooming, sextortion, and exploitation. Sharing how the nuanced tactics of digital predators deceive detection, we will expound on how predator communities have learned to manipulate codewords to exploit both the dark web and popular platforms.
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Intelligence
The Intelligence-Based Approach to Content Moderation
After gaining a clear understanding of the online threat landscape, we will dive into the inner workings of Trust & Safety teams. We will start with the most essential component - detecting harmful content. Nisman will break down how the tools used by Trust & Safety teams allow for the proactive Read more >>>
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Generative AI
The AI-Based Approach to Content Moderation
This class will shed light on the other side of harmful content detection: artificial intelligence. Orr will explain how technologies like machine learning models, automation, digital hashing, and risk scores, help teams scale by scanning more content, quicker, increasing the recall rate for potentially harmful content, and by extension, protecting Read more >>>
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Compliance
Trust & Safety’s Legislative Environment
In the past few years, the industry has witnessed a surge in countries worldwide regulating online platforms. Legislation like the UK Online Safety Bill, the EU’s Digital Services Act, and California’s Age-Appropriate Design Code Act have impacted how online platforms are regulated. This session will review these Read more >>>
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Trust & Safety
The Trust & Safety Lifecycle
Being in a new industry, Trust & Safety teams are tasked not only with protecting platforms and their users, but learning on the fly about how to best prepare, create, and maintain these digital spaces. This session will review the lifecycle of Trust & Safety teams, including safety by design, Read more >>>