The Digital Trust & Safety Partnership’s Safe Framework Specification has been formally published as an international standard, ISO/IEC 25389. The standard, which is the first of its kind, was developed within the Joint Technical Committee 1 of the International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC) for information technology (JTC 1).
The Safe Framework Specification is functionally identical to ISO/IEC 25389. You may access the specification from DTSP here or obtain ISO/IEC 25389 from the ISO website here.
ISO/IEC 25389 includes updated versions of the DTSP framework of best practices for trust and safety as well as its pioneering method for assessing the maturity of an organization’s digital safety practices. The ISO/IEC 25389 framework also provides a flexible set of aims for managing content- and conduct-related risks, allowing digital services to map their specific practices to these overarching commitments.
In January 2025, the Safe Framework was decisively approved in a vote by national standards bodies from all over the world.
Looking ahead, DTSP will retain control and be responsible for the maintenance of the Safe Framework, including future review of the international standard with broad stakeholder consultation and public input.
DTSP welcomes feedback on this specification so that it can be improved in the future. Feedback should be sent to contact@dtspartnership.org.