In this Radio SOSO episode, Martin Cocker talks to Alice Hunsberger, VP, Trust and Safety and Content Moderation at Partner Hero and prolific trust and safety promoter and commentator.
Alice talks about how her early experiences managing an online community for trading and talking about vinyl records led to a career in trust and safety including 10 years with OK Cupid and 3 years with Grindr – and motivates her to share her knowledge and support other professionals in this space.
We discuss a number of issues specific to online dating services as well as managing the threats of AI powered disinformation, the battle between eSafety Australia and X, incorporating global views into trust and safety teams, and what sort of regulation can push tech companies in the right direction.
We also find out a bit about a vinyl collection including punk rock test pressings that got rehomed.
Other content from Alice